Frequently Asked Questions

Everything you need to know about your premium spirits order.

What are your delivery requirements for alcohol?

By law, all deliveries containing alcohol require a signature from an adult aged 21 or older. A valid government-issued photo ID must be presented to the courier upon arrival.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse so you can monitor its progress.

What is your return policy for spirits and wine?

Due to state regulations, we cannot accept returns on alcoholic beverages once they have been delivered. However, if your bottle arrives damaged or the wrong item was sent, please contact us within 48 hours for a replacement or refund.

Do you ship to all 50 states?

Current regulations prevent us from shipping alcohol to certain states. Please enter your zip code at checkout to see if delivery is available in your specific location.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can cancel or modify your order only if it has not yet been packed for shipment. Please contact our support team immediately for assistance.

Are the products authentic and properly stored?

Absolutely. i Shop Liquor sources directly from licensed distributors. All inventory is kept in a temperature-controlled environment to ensure the quality and integrity of every bottle.